Frequently asked Questions
Below you find the answers to the frequently asked questions.
| 01 | Can I register at InterUM when I am a job seeker? |
| In case you are looking for a job, you can apply at InterUM through the job seeker form on this website. For current vacancies we refer you to the vacancy database on this website. |
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| 02 | Does InterUM merely offer student-jobs? |
| Besides academic student jobs, InterUM offers academic graduate jobs and positions for secretaries and administrative support. For the last type of jobs knowledge of the Dutch language is required. |
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| 03 | Which terms on employment are applicable to InterUM? |
| 04 | When are InterUM’s paydates? |
| Payment occurs every 4 weeks. For an overview of the pay dates, we refer you to the this schedule |
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| 05 | When do I need to hand in my working sheet (werkbriefje)? |
| The working sheets need to be handed in at least one week before payment. We advise you to send the working sheets to InterUM regularly, and not to accumulate. In case InterUM receives the working sheets too late, the transfer of the salary will be shifted to the next payment date. |
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| 06 | Where do I hand in my working sheet? |
The working sheets can be delivered to InterUM in one of the following ways;
- Hand them in personally at the office located at Tongersestraat 22A
- Drop them in the upper mailbox of InterUM at Tongersestraat 22A
- Through internal university mail
- Through regular mail to; InterUM, P.O. Box 616, 6200 MD Maastricht
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| 07 | How do I know which weeks have been paid from the salary slip? |
The period on the salary slip can be explained as follows.
Contract based on a fixed number of hours: the 4 indicates InterUM’s 4 weekly-payment. The next number shows the period in the calendar;
Contract based on flexible hours: the W and the corresponding number show the number of the week and the hours that have been worked in that particular week. |
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| 08 | To how much paid leave am I entitled? |
| In case you are working on a fixed term contract, you can apply the following schedule to calculate the amount of paid leave you are entitled to; 
In case of a flexible contract, the amount of leave you are entitled to is calculated based upon the total amount of hours that you have been working, and 10% of these hours is the paid leave. This also shows on the salary specification (in hours and €). |
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| 09 | Where do I indicate my paid leave? |
| In case of a fixed term contract, the amount of paid leave you are entitled to is indicated upon the time of signing the contract at the InterUM office. When you want to take a day (week) off, you need to mention this at the workplace, InterUM does not need to keep record of these dates. InterUM can provide the employee with a leave-card, so that both the employee and the workplace know how much leave days are included in the contract. In case of a flexible contract, you can indicate the desired paid leave on the working sheet, code V (Verlof). These hours are then paid at the next payment period. When the balance of paid leave hours is not sufficient, the total balance so far is transferred to the employee. In case you do not take a day off during the contract period, the total balance of paid leave hours plus holiday bonus is added to the last pay installment.
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| 10 | Am I entitled to a holiday bonus? |
| All employee’s from InterUM are entitled to a 8% holiday bonus on top of the salary. This bonus is paid in May, or when the contract ends earlier, together with the last payment. |
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| 11 | Where can I request a BSN / sofinumber? |
There are 2 options in case you need to request a BSN / sofinummer:
- If you are registered at the Maastricht Municipality you can get the number by going to the Gemeenteloket with your passport.
- If you're not registered you will have to make a phonecall to the Belastingdienst (0800-0543). Unfortunately the Belastingdienst answers using a Dutch tape: within the menu you choose 3 (andere vraag / other questions) and then 3 (andere vraag / other question); an appointment will be made. After 2 weeks you can visit the tax office in Heerlen and pick up your BSN / sofinumber.
InterUM cannot pay you without a BSN / sofinumber!
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| 12 | Will I receive a salary specification and a year statement (jaaropgaaf)? |
The salary specification is not sent to the home address, but can be retrieved from E-Flexer, an online database. You will receive a login name and password after you received your first salary.
The year statement will be send to the home address in February, but can also be retrieved from E-Flexer.
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| 13 | I forgot my password from E-Flexer, can I receive a new password? |
| In case you need a new password from E-Flexer you can contact InterUM (by e-mail or phone). InterUM will reset your password, which you will receive by email. |
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| 14 | Do I need to mention my change of address to InterUM? |
| Yes, in case your address changes, InterUM needs to receive the new correspondence address (also if you are not working for interim anymore). In this way, you receive the year statement at the correct address. |
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| 15 | Will my payment continue in case of illness? |
| In case of a fixed term contract, your salary will be paid on a continuous base by InterUM.
In case of a flexible contract InterUM will request a sick-leave allowance with UWV. The daily wage will be calculated on the basis of your working hours (with InterUM) in the past year (12 months). |
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| 16 | Where do I need to report my illness? |
| In case you are ill, you need to report to the workplace as well as InterUM, by calling the office before 10 am. |
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| 16 | Do I need to get a Dutch health insurance in case I am employed through InterUM? |
| Yes, in case you are working in the Netherlands you need to be covered by a Dutch health insurance. Some health insurance options are CZ or VGZ
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| 17 | Being a foreign employee, do I need to have a Dutch health insurance? |
As of march 2011, there has been a new law on health insurance. In principle, everyone who works in the Netherlands must have a Dutch health insurance. A basic insurance is €95,-. It is possible to request a care supplement from the “Belastingdienst” (the governmental tax service) of €70,-. This means you will have to pay an extra €25,- each month.
If one already has a health insurance abroad and does not desire a second one in the Netherlands we advise you as follows:
1. Ask for dispensation by sending a letter which you can download: letter to the SVB. The SVB ( Sociale Verzekeringsbank, tel. +3120 – 6564848) indentifies a problem and put the case on hold. After 12 to 18 weeks, you will receive the outcome of the investigation by the SVB.
2. If the foreign employee does not ask for the dispensation a message will be send from the SVB to the CVZ (College voor Zorgverzekeringen tel. +31900 – 1485), which imposes a fine (of €343,74 in 2011). The CJI (Centraal Justitieel Incassobureau tel. +3158 – 2533350) will be responsible of collecting the fine and they will send you a so-called “administrative fine”.
You should first pay this fine, to avoid expenses for a bailiff, which will not be compensated. Subsequently, you can still file complaint by means of the aforementioned letter. Send with it a copy of your health insurance and a copy of your health insurance pass. Eventually, the sum will be canceled and therefore reimbursed.
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| 18 | I will be a tutor at Psychology / FHML, where do I need to register? |
| At InterUM, because we provide the payment services for the blocks that you have been a tutor. In the office at the Tongersestraat 22A we have a contract ready for you. Please bring your passport, BSN and Dutch bank account number. |
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| 19 | I will be a tutor at UCM, what are the procedures? |
1. UCM-tutorcontract: the tutor will be given a so called Flexible Contract. InterUM invites the tutor and he/she can sign the contract when ready in the office.
2. Claim form: the total number of hours will be determined by UCM. Claim forms are available at the administration office of UCM and have to be handed in (signed by UCM) at InterUM.
3. Payment: Every tutor at UCM receives an hourly wage of €12,72. At the end of every term payment will take place on the first coming payment day according to the payment schedule (see payment schedule on this website).
4. Holiday bonus: The holidy bonus (8%) will be paid at the end of the term.
5. Travelling expenses: these will be paid together with the payment of the salary, in case the tutor is eligible for reimbursement which is determined by UCM (>10 km living from UCM). The payment will be made according to the university travel expenses reimbursement. The total amount of travelling days must be filled in on the claim form. |
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| 20 | The website does not appear entirely on my pc screen. What can I do about this? |
| Probably you still have an old version of Internet Explorer on your pc. In order to solve this problem, please download Google Chrome. In cae you start internet through Google Chrome, all information displayed on this website should be visible again. |
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