There are 2 options in case you need to request a BSN nummer: 

• If you are registered at a Dutch municipality you can get the number by going to the Gemeenteloket with your passport. 
• If you're not registered you will have to make a phonecall with the municipality of Heerlen (31-45-5605040). An appointment will be made.

InterUM cannot pay you without a BSN number!

Besides academic student jobs, InterUM offers positions for secretaries and administrative support. For the last type of jobs knowledge of the Dutch language is required.

For all our employees, InterUM's terms of employment are applicable, please check out our downloads.

The terms of employment from the hirer also apply.

Maastricht University's terms of employment:
Maastricht University offers terms of employment as stipulated in the cao-NU. They also offer some additional terms of employment, which can be found on their intranet.

Yes, in case you are working in the Netherlands, you need to be covered by a Dutch health insurance. Some health insurance options can be found at this site.

For more information, please see this document.

See instructions under downloads.

The hours worked must be sent via InterUM Konnekt to your supervisor at least the Friday before the paydate. See the download Payment Schedule. In case the delivery is too late, the transfer of the salary will be shifted to the next payment date.

You can request a new password yourself via InterUM Konnekt. Access the login screen via InterUM Konnekt for employees and click "Forgot password". Fill out your user name or the e-mail address that InterUM has registered. You will now receive an e-mail with your username and a new password that you will need to change after logging in.

The period on the salary slips can be explained as follows:

Contracts based on a fixed amount of hours: the 4 indicates InterUM's 4 weekly payment. The next number shows the periode in the calender, see following scheme: Period scheme

Contracts based on flexible hours: the W and the corresponding number show the number of the week and the hours that have been worked in that particular week.

The pay slip specification and year statement can be retrieved from InterUM Konnekt, our online portal.

Under downloads you will find a detailed explanation of your salary specification. If any questions remain after reading this document, please send these to bureau@interum.umholding.nl. 

You can download it here.

You can download it here: Promoteamers request advance payment

All employees from InterUM are entitled to a 8% holiday bonus on top of the salary. This bonus is paid in May.

When the contract ends earlier, it will be paid out with the first payment following 6 weeks after the last payment.

The terms of employment of Maastricht University include a working hours regulation. This states that employees that work outside of UM's business hours are entitled to an allowance over the worked hours.

The business hours are as follows:

• Monday up to and including Friday from 08.00h to 22.00h;
• Saturday from 08.00h to 16.00h.

For work outside of these hours an allowance of 140% will be granted. On Sundays and holidays this is an allowance of 175%.

The following groups of employees are an exception to this rule, if they entered employment on or after 1-11-2022, and will not receive an allowance:

• sports instructors;
• help desk assistants;
• student employees;
• employees working at a front desk or at the customer services of the Library administrative unit; and
• employees working at the desk of the UM Sport administrative unit.

Payment occurs every 4 weeks. Overview of the pay dates: see downloads.

Amendment Wage Tax Deduction as of 01-01-2019
 
Wage Tax dependent on country of residence
As of the 1st of January 2019, no longer will all employees be automatically allegeable for the highest amount of wage tax deduction: the deduction an employee is allegeable for will depend on his or her country of residence.

Wage Tax Deduction
When determining the amount of tax InterUM has to withhold from your salary, a so-called ‘Loonheffingskorting’ (wage tax deduction) is taken into account. Applying this deduction will result in paying a lower amount of taxes. The ‘Loonheffing’ (wage tax) consists of the general tax deduction and the ‘arbeidskorting’ (labour credit).
From 2019 and onwards, when considering wage tax, employees will be divided into three different categories:
    Employees living in The Netherlands; full wage tax deduction, general tax deduction as well as labour     credit, can be applied.
 
    Employees living in other Member States of the European Union, or Iceland, Norway, Liechtenstein,     Switzerland, Bonaire, Sint Eustatius or Saba; partial wage tax deduction, only labour credit and no     general tax deduction, can be applied.
 
    Employees living in other countries than the before mentioned countries; no wage tax deduction can be     applied.

Employees belonging to category 2 and 3 will be allegeable for less wage tax deduction and will pay more wage tax compared to previous years.
The country of residence registered at InterUM will be used to determine in which category an employee belongs and ultimately, the amount of wage tax one has to pay. Therefore, make sure that InterUM is always informed of the correct address and country of residence.
 

Employment contract with fixed hours:

The schedule below can be used to calculate the hours of paid leave that apply to a fixed-hours employment contract. You have to consume the hours of paid leave before the end of your contract; these days will not be paid afterwards.

    Leave hours per week of work

    Download leave entitlement calculator (xlsx)

Employment contract with deferred performance obligation (timesheet):

In case of an employment contract with deferred performance obligation, the leave entitlement adds up a precentage of the total amount of hours that have actually been worked. An overview of the accumulated entitlement in euro's can be found on the payslip. The rest of your leave days will be paid in the month December. Holiday bonus will be paid in the month May each year. Also, the rest of hours paid leave and the rest of your holiday bonus and annual bonus will be paid 6 weeks after your last timesheet is paid. 

Employment contract with fixed hours

In case of a fixed-hours contract, you need to arrange the taking of leave at the workplace. InterUM does not need to keep record of these dates. If desired, you can download the leave-card below, so that both the employee and the workplace know how much leave days are taken during the contract period. Remaining leave will not be paid when this is not taken within the contract period.  Leave calender 2023
 

Employment contract with deferred performance obligation (timesheet)

In case of a flexible contract, you can indicate the desired paid leave on the digital working sheet. These leave hours will be paid at the next payment. When the balance of paid leave hours is not sufficient, the total balance so far is transferred to the employee. In case you do not take leave during the contract period, you will receive the total balance of paid leave hours (plus holiday bonus) at the last payment.

In case you are ill, you need to report to the workplace as well as InterUM, by calling the office before 09.30 am.

See the following document for a comprehensive description of our absenteeism protocol.

Yes, in case your address changes InterUM needs to receive the new correspondence address (also if you are not working for InterUM anymore). Just sent it by e-mail.

You should at all times be able to identify yourself at the workplace, by means of a drivers license, identity card or passport.

The client takes care of the introduction and supervision of the employee at the workplace. According to the Dutch Labour Law, the client is responsible for the working conditions of hired temporary employees.

InterUM is the formal employer and has the legal obligation to inform the temporary employees about the job requirements and the risks they could face in the working environment. In this OHS-document we describe health and safety matters with respect to the possible risks faced by temporary employees in the exercise of administrative functions.

For more information, please see our user regulations regarding computer and network usage.

Internal complaints procedure
It could be that you have a complaint about us or our services; that’s inconvenient. We will always try to solve the issue together with you. In our internal complaints procedure we inform you about the way we deal with complaints.
 
Whistle-blowing
As of Juli first 2016 the House for Whistleblowers Act gives employee's the right and the responsibility to make a report of concerns about wrongdoing or irregularities within the organisation  where they work or have worked or in another organisation if they came into contact with that organisation through their work activities.
Whistle-blowing is about activities within the responsibility of the employer where social importance is effected, like criminal activities or threats to public health.
At first, a suspicion or concern about wrongdoing or irregularities needs to be reported internally. The House for Whistleblowers Act offers the employer/organisation the option to assess the suspicion about wrongdoing or irregularities for themselves and make things right within the organisation if necessary.
If you want to report a concern about wrongdoing or irregularities at InterUM B.V., you can use the policy InterUM B.V. has set. You can find the policy here.

It is important to know that if you have a 'regular' complaint about InterUM B.V., were no social importance is effected, you need to use our internal complaints procedure as mentioned above.
 

InterUM employees build up a pension as of 01-01-2021, via pension insurer a.s.r. Doenpensioen.

For more info, you can read this memo.